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Privacy Policy

All transportation provided by Shuttle Express and its affiliates (“Transport Utah”) is subject to the complete Terms of Service.

Privacy Statement for Shuttle Express

Shuttle Express has created this privacy statement in order to demonstrate our firm commitment to privacy. The following statement discloses the information gathering and dissemination practices for this Web site, as well as our philosophy and practices with respect to personal information.

Summary Statement

For purposes of our Privacy Policy, Personal information means any information you submit to us which personally identifies you and includes your name, address, telephone number(s), e-mail address, etc. Shuttle Express only collects information when you submit it to us. It is Shuttle Express’s policy to keep this information as confidential and use it only for the purpose for which it was submitted or to improve our customers use of the Site and/or for marketing research. If you wish to be removed from our databases, you may Email us at: privacy@shuttleexpressutah.com and instruct us accordingly.

Notice with respect to information practices.

To maximize the value of our services, we may request information from you when you visit our Web site or use our services. When we collect information from you, we’ll tell you what is being collected, how it is collected, by whom it is being collected, why it is being collected and to whom it may be disclosed. We identify the information that is necessary to fulfill your request. Whenever we ask for additional or optional information, we identify those fields appropriately so that you know what is required to provide the requested service. When you make a reservation, we request certain personally identifiable information, including your name, address, phone number, fax number, URL, e-mail address and company name. We use this information to efficiently process and fulfill your reservation, send you our newsletter and communicate with you about other matters that we believe you will find useful in growing or running a business. We may also use this information to communicate with you with respect to special offers available to active members.

Use of Cookies

A “Cookie” is a small piece of information that our Web site may provide to your browser while you are at our site. Our site rarely, but may use Cookies to deliver content specific to your interests. We may also use Cookies to save your password so you don’t have to re-enter it each time you visit certain member only portions of our site. We may further use Cookies to supply your browser with identifiers used to better understand Web site usage in the aggregate so that we know what areas of our site users prefer (e.g., based on the number of visits to those areas). Except in member only areas, these Cookies are not linked to the personally identifiable information that you provide us elsewhere on the site. You do not have to accept Cookies from our site. Only the areas that require registration require Cookies. Most browsers are defaulted to accept and maintain Cookies. Third party tracking systems in use on behalf of this Web site may assign different Cookies to you. These Cookies may be used to track your involvement with certain links on our site to help us better understand and improve our site. You may choose not to accept these Cookies and will still have full access to site functionality. These Cookies do not follow you once you leave our site, nor are they linked to personal information you provide elsewhere on our site. If you have any questions about our third party tracking system, please contact us at privacy@shuttleexpressutah.com.

Web Site Usage Data

Our web site keeps track of usage data, such as the source address that a page request is coming from, as well as the IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. We use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. We may also use this information to track purchases of goods and services. This log information is not linked to personally identifiable information gathered elsewhere on the site.

Required and Optional Information Fields

We identify the information that is necessary to fulfill your request. Whenever we ask for additional or optional information, we identify those fields appropriately so that you know what is required to provide the requested service.

Service Providers

On occasion we will outsource the completion of certain processes to third parties. It may be necessary to share certain of your personal information to those third parties. For example, if our newsletter is delivered through a third party e-mail service, it will be necessary to supply that third party with your e-mail address. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf.

Data Collection from Children

Our services are not designed to appeal to children. Therefore, we do not knowingly attempt to solicit or receive any information from children.

Changes to Our Privacy Policy

If we plan to make significant changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we’ll post those changes to the Web site 30 days before they take effect.

Legal Disclosures

In some cases we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena or search warrant.

Choices about use of your personally identifiable information

You have the opportunity to tell us you do not want us to use or share the personal information for purposes other than fulfilling your request. We will provide you the opportunity to opt-out of secondary uses of personal information you provide us. Simply notify us during the information collection process or contact us via email at privacy@shuttleexpressutah.com

Update or corrections of personal information

We provide you the opportunity to update or correct your personal information by sending us an e-mail at privacy@shuttleexpressutah.com.

Protection of personal information from loss, misuse and unauthorized alteration

Your payment and personal information is always safe. We employ industry recognized security safeguards to help protect the personal information that you have provided to us from loss, misuse and unauthorized alteration. Whenever we prompt you to transmit sensitive information, such as a credit card number (when needed), we support encryption of your data as it is transmitted to us. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.We only use hosting services which work to protect personally identifiable information stored on the site’s servers from unauthorized access using industry standard computer security products, such as firewalls, as well as carefully developed security procedures and practices. All employees must review and sign a written statement of these practices, which include limiting access to sensitive information to those employees who require such information and enforcing strict password protocols for all employees. We review the adequacy of our security measures on a regular basis.

Method of contact regarding privacy concerns

Questions regarding the Shuttle Express privacy statement, our online privacy policy, our information practices or other aspects of privacy on our Web site should be directed to us at privacy@shuttleexpressutah.com.

Newsletters and General Email

We provide you the opportunity to subscribe to e-mail newsletters and other e-mail communications. You may unsubscribe by following the instructions provided in each e-mail newsletter or e-mail.

Contests and Surveys

From time to time, we may conduct surveys or run contests on our site. Participation in these contests and surveys may include asking you for contact information, preferences, or other information. This information may be used to conduct research, improve our offerings, or award prizes. We may also ask for more specific demographic information such as age or gender to better understand who uses our site and to make the site more useful for you. Our contests may be conducted jointly with certain of our business partners, and certain of the information provided may be shared with those business partners. The contest rules will identify how the information that you supply will be used in each case.